Shipping policy

I Just Placed An Order; When Will It Ship?

Please allow 1–2 business days of processing and production time for your order to ship out.

How long is the shipping time?

Average transit times to the United States, Canada, Australia, United Kingdom, Germany, France, Italy, Netherlands, Austria, Poland, Spain are 7–18 business days Regular and Express 5 to 15 days business days.

Rest of the World Transit times to international destinations are typically 20-25 business days.

There are circumstances that are out of our control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order within 24 hours after creating it for the cancellation to be applied. if the item has already shipped. All you need to do is send us an email with the subject line "CANCEL."

I'VE ENTERED THE WRONG ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

My item arrived damaged.

We do ship every item with extra padding. Despite this, our customers report that approximately one out of every 1000 products arrives damaged due to mail service mishandling. for pre-ordered or back-ordered items

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the pre-ordered or back-ordered items immediately when we have them available. So, if you ordered more than one item on a single order and received only part of it, don't worry; your other items will arrive shortly after. If this happens to you, please contact us with: The order number

A picture of the damaged product

Once received, we'll be happy to send out another free of charge.

I Have A Question That Wasn't Answered. Can You Please Help?

If we still haven't managed to answer your question, please feel free to contact us and we will do our best to reply within 24 hours.)